Shipping and Duties Information

Shipping

To arrange your own shipping, purchase paintings for Pick Up. Shipping is calculated FOB Calgary. The algorithms used to calculate shipping costs are set as low as possible. It is impossible to predict actual costs worldwide 100% of the time. If you purchase paintings to be shipped and the shipping costs are higher than our algorithms calculate then we will either absorb the additional shipping costs or send you notification of the extra shipping charges. In this event you can either accept the additional charges, get a refund on the shipping charges paid and arrange your own shipping, or cancel your order for a full and immediate refund.

Duties & Taxes

Our products are sold via Canada. Most products are subject to the payment of import duties (e.g. in the U.S.) or other duties, and other charges including value-added tax (VAT) or other taxes. If these are applicable, they will be levied and determined when the shipment is processed by the applicable customs agency in your country. Please check your country's import policy to understand and ascertain the applicability of and your liability for any such duties or taxes for the products you purchase.

All applicable duties and taxes, if any, are not included in the purchase price of your order or transaction. If they apply and are levied, then they are your (and not our or the product manufacturer's or supplier's) sole and exclusive responsibility, and shall be paid by you directly to your government or to the courier company, when the products are delivered.

Payment of the above-referred duties, charges and taxes are not our responsibility.

Buy Online Direct shall not be responsible for any shipping or customs delay since this is outside our control.